Refund Policy

Returns and exchanges we consider

We accept requests to return defective and non-defective new merchandise, and we accept exchange requests. Contact the store within 30 calendar days after delivery. A no-defect item must be new, unused and in its original condition; damaged, defective, incorrect, incomplete or materially misdescribed goods are assessed according to the condition received.

A change of mind, personal preference or incorrectly selected option may qualify when the non-defective item satisfies those condition requirements. Rights that applicable law makes mandatory are not limited by this policy.

Request review before mailing

Send wasucey493@gmail.com the order number, checkout email and return or exchange reason. For damage, defects, wrong merchandise, missing pieces or a material listing difference, attach useful photos or video and keep the parcel, accessories and related components during review.

Wait for approval before shipping anything back. An approval message supplies the accurate return address, packing directions and next steps; the correspondence address on Contact Us is not automatically a returns facility.

Postal method, enclosed label and fees

Eligible merchandise is returned by mail. A free prepaid return label is included inside the original package. After approval, follow the confirmed instructions and use that enclosed label without paying its label charge or related return postage. Contact support if the included label is missing or lost.

We charge no restocking fee. Receiving a label in the parcel does not authorize sending an item back before review.

Exchange stock and refund timing

An approved exchange or replacement depends on the review outcome and inventory available at that time. For an approved refund, we process and initiate funds to the original payment method within 10 days. A bank, issuer or payment provider may require additional time to post the credit.